Privacy Policy
Your privacy is important to us. This policy explains what we collect, how we use it, and how we protect your data.
Information We Collect
We may collect personal information such as your name, email address, phone number, company name, and any other details you provide when you interact with our website, request a quote, or contact us for support.
We also collect non-personal information such as browser type, device information, IP address, and usage data through cookies and analytics tools to help us improve our website and services.
How We Use Your Information
The information we collect is used to:
- Provide, operate, and maintain our website and services
- Respond to your inquiries and provide customer support
- Send you updates, marketing communications, and important notices (you can opt out at any time)
- Analyze usage and trends to improve our offerings
- Ensure the security and integrity of our platform
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and understand how you use our website. You can control cookie preferences through your browser settings.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
How We Share Your Information
We do not sell or rent your personal information. We may share your data with trusted third-party service providers who assist us in operating our website and delivering services, but only to the extent necessary and under strict confidentiality agreements. We may also disclose information if required by law or to protect our rights and safety.
Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Third-Party Services
Our website may contain links to third-party sites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any information.
reCAPTCHA (spam protection)
We use Google reCAPTCHA v3 to help protect our contact form from spam and automated abuse. When you interact with the contact form, the site may request a reCAPTCHA token from Google (using our public site key) and we verify that token on the server using our secret key. Google may collect certain information about your device and activity, such as IP address and browser information, in accordance with Google's privacy policy. For more information please see Google's reCAPTCHA docs: https://developers.google.com/recaptcha and Google's privacy policy: https://policies.google.com/privacy.
Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to remove that information.
Your Rights
You have the right to access, update, correct, or delete your personal information. You may also object to or restrict certain processing activities. To exercise your rights, please contact us using the information below.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at hello@aenordigital.com.